Welcome to Z.com Cloud’s Support Center

SFTP Connection

Configuration

Z.com WordPress can be accessed only with SFTP. (FTP and FTPS cannot access to our server.)  Please access to our server by SFTP software.

You can set up two types of SFTP account (Master Account/Additional Account).

[Master Account]
You can set up a Master Account at SFTP Master Account section of Z.com WordPress.
You can access to all the WordPress when you manage them by single control panel.

[Additional Account]
You can create an additional account from the control panel.
It can only access to the WordPress you specified.

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Before contacting us, kindly read the following information.

  • To confirm the current status of the domain, please read “Maintenance and Service Status”.
  • To quickly solve the problem, please prepare the detailed information. The information of the type of PC, OS, browser, mailer, error message,occurrence date/time, would be an important information to support your issue. Thank you for your understanding and cooperation.
  • Before filling out an inquiry form, kindly agree on our statement about “Privacy Policy”.

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95-1-652239, 95-1-652270,
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95-9-972389799
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