Z.com Cloud is a cloud service built up with OpenStack technology; Designed and developed together with engineers from our headquaters, GMO Internet Group Japan, our main objective is to provide virtual machines with high usability and competative pricing comparing to other cloud service providers. We insisted to spend effort to do research and analysis to understand the needs of users from Thailand which is mainly requiring for easy-understanding control panels and user interface that is matching the culture of Thailand's market demands.
To fully optimize the system features matching users with different requirements, our cloud service consists 2 different environment, Z.com Cloud VPS and Z.com Cloud Enterprise (Z.com CloudEP). Both of our Cloud services are having the same basic technical specifications as follows.
Location of Datacenter
Bangkok, Thailand
Internet Connectivity
Internet access from own AS (BGP protocol) with redundant uplinks from multiple ISP for optimal internet access.
Server hardware
Physical servers from DELL with customized optimization to fit our self-developed Openstack platform.
Storage hardware
Storage servers from DELL with 100% SSD to maximize performance of IO process.
Virtualization technology
KVM as hypervisor and manage using Openstack technology.
System architecture
System design with full redundancy from network to servers layer.
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Service Concept |
Target User |
Individual users, static websites, etc. |
Large companies, financial institutes, online businesses |
Official Certification |
N/A |
ISO/IEC 27001:2013 |
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Payment Terms |
Pay-per-use with credit charge or upfront payment |
Pay after use every month |
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User Interface |
API Support |
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Self-Service Control Panel |
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Infrastructure |
Network Architecture |
Fully redundant with 2N redundancy |
Fully redundant with 2N redundancy |
Server Architecture |
Backup server with N+1 redundancy |
Backup server with hot standby of 2N redundancy |
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Backup and Storage |
VM Manual Backup Mechanism |
Offline cold backup only |
Support both online hot backup & offline cold backup |
VM Autobackup Feature |
Random 1 time every week with 3 generation copy |
Flexible scheduling for daily/weekly/monthly backups |
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Storage Volume Mechanism |
Boot storage for OS is not detachable |
Both boot storage and additional storage can be detached/attached |
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Advanced Features |
Capability to Use External Devices |
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Dedicated Host Server |
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NFS Volume for File Storage |
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VM Options |
Server Plan for VM |
8 plans including 1 global IP & 50GB disk space |
Total 15 VM plans |
Global IP Address |
Every VM has a Global IP[/32] included |
IP address segments purchased separately according to needs |
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Private IP Network |
Unlimited |
Unlimited |
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Load Balancer |
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Storage Volume Plan for VM |
50GB disk included, additional disks can be purchased |
First 50GB of block storage disk is free, additional volumes can be purchased with different level of commited access speed (IOPS) |
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VM with Pre-installed Apps |
Large variety of pre-installed server applications |
Only provides VMs with OS (Operating System) |
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Service Features |
Customer Support Service |
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Additional Support Service |
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Monthly fee based on support scope and operation time |
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Additional Consultation & Setup Service |
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Additional services available based on manday/manhour basis |
Besides Cloud Service, Z.com Thailand has all the necessary products to support our customers to build up their IT business as A One Stop Solution Provider.
*Other services: Domain name, SSL, Web-hosting, Email-hosting, SEO, Market Analysis, Digital Marketing etc
Our customers can choose to either have a subscription-based billing scheme (monthly/3 months/yearly etc) or pay-per-use with hourly charges for all items used on our Cloud platform, supporting both flexible short-term usage and cost-effective long-term subscription.
We are providing 24/7 technical support service to all our customers via live cha, inquiry ticket, phone call & Email.
Our customer support staffs are well-trained professionals that can communicate in both Thai & English language.